🔹 1. Response speed
Reply promptly after customer consultation and give effective answers quickly.
Follow up immediately when dealing with after-sales problems, complaints or suggestions.

🔹 2. Professional ability
Team members have professional knowledge and can provide accurate and professional suggestions or solutions.
Customized solutions can be provided according to different customer needs.

🔹 3. Technology and support system
Equipped with a professional technical support team to provide customers with product selection, usage guidance, and troubleshooting.

🔹 4. Service details
Provide complete, clear, and standardized documents, materials or quotations.
Pay attention to details in packaging, delivery, logistics and other links to enhance the experience.
Provide regular return visits or satisfaction surveys to continuously optimize services.

🔹 5. Service quality evaluation and optimization system
Conduct customer satisfaction surveys regularly.
Establish a customer feedback database, conduct data analysis, and continuously improve services.
Implement internal training plans to continuously improve the professional quality and communication skills of service personnel.